IT Service Desk Team Leader
Posted 3 days ago by Gold Group
- Salary:
- £33,000 - £38,000/annum
- Location:
- Hove, East Sussex
- Job Type:
- Permanent
Assist with technical support requests and handle 2nd line tickets and projects. Serve as an escalation point for ticket management within the team. Maintain and update IT documentation. Meet and exceed SLAs. Ensure effective communication with both customers and staff. Report … more