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Displaying 1-2 of 2 jobs
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Posted 2 days ago by Nine Twenty
To provide high quality second line engineering support to the business, managing calls assigned to the central IT Service Desk, resolving IT calls and service requests within Service Level Targets to the required standards. Accountabilities. To provide high quality second line engineering … more
Posted 24/04/2024 by Hays Technology
As a service desk analyst, you will be part of a busy team who form the 1st Line of IT support within the business. As part of your day to day tasks you will work as a team to clear ticket queues and service customer requests both online and over the phone, providing 1st time fixes where … more
