Technical Support jobs in Burgess Hill, West Sussex

Technical Support Engineer responsibilities: Providing product technical support via telephone, email, social media etc to our customer base and internally Occasional site visit to assist customers and end users may be required Technical...

The Technical Support / 1st Line Support role includes: 1st line technical support via phone and email, lots of work on the phone with customers logging technical queries and support tickets Logging and managing support tickets Troubleshooting...

Job Purpose: Working as a Technical Support Advisor 2nd Line IT, you'll provide a first-class service to Focus Group customers through handling of 2nd line service queries as part of our Managed Services team. You'll provide advanced technical support and issue resolution....

Liaise and work with external technical support teams where appropriate. Working with other members of the Client Experience Team to ensure all customer services are monitored and ensuring the team know when to escalate or action alerts....

We can guarantee you a starting salary of between £25-35k, working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back....

As a 2nd Line Internal Support Engineer, you’ll provide both remote and on-site technical support to our people across the business, ensuring IT issues are resolved quickly and effectively within agreed SLAs....

We’re looking for a 1st Line Support Engineer who is as good with people as they are with PCs....

In this pivotal role, you will be responsible for leading the technical strategy that directly supports our business growth objectives, ensuring that each development opportunity is positioned for maximum impact and viability in the evolving energy landscape....

Ready to find the right role for you? Salary: Up to £65,000 with a total package up to £80,000 (Annual Bonus, Company Car/allowance) plus pension Location: Home based with travel to Veolia sites When you see the world as we do...

This position combines strategic planning with day-to-day operational management and technical support. DUTIES & RESPONSIBILITIES: Plan, coordinate and direct IT systems and infrastructure activities....

Ability to work well within a team Positive, flexible, and proactive attitude Willingness to learn new technologies and pursue ongoing training The Role: Providing remote and customer-facing technical support...

...support and engagement. Troubleshoot technical issues, manage incidents end-to-end, and ensure resolutions meet SLA targets. Handle support escalations and keep customers informed throughout the resolution process....

Work closely with quality, operations, technical support and commercial teams to deliver products that meet customer and business needs. Present project progress, technical decisions and strategic recommendations to senior leadership and the board....

Providing solid technical support for critical incidents, escalations, and change requests. Someone who will advance to become an expert in troubleshooting, optimizing, and managing advanced network solutions....

* Assist the technical support team in resolving customer queries and associated resolutions when items are escalated. * Contribute to the future path / development plans of products....

This is a dual position combining senior technical support with people management responsibilities....

Head of Managed Services Location: Horsham, West Sussex Contract Type: Full Time, Permanent Salary: Competitive (OTE £150,000 – £200,000) + Share Scheme Inclusion...

Providing 3rd Line technical support when required to support the ServiceDesk....

Provide regular reporting on software progress, risks, and key technical decisions. Support process improvements to strengthen software delivery capability across engineering teams....

The role offers a strong mix of, backend development, API development, Database work, application support, technical improvements and collaboration across the wider business....