Service Desk Team Leader
Posted 25/04/2024 by Akkodis
- Salary:
- £30,000 - £32,000/annum + On call shift allowance
- Location:
- Tyne and Wear
- Job Type:
- Permanent
Manage the day-to-day operations of the service desk, including ticket prioritization, assignment, and resolution, to meet service level agreements (SLAs) and minimize downtime. Provide hands-on technical support and troubleshooting for escalated incidents and requests, ensuring … more