Technical Author jobs in Bridgend County Borough

In this pivotal role, you will lead a dedicated team of IT Specialist Team Leaders and IT Specialist Engineers, ensuring the delivery of high-quality service and support to external business partners....

Deliver end-user training and provide first-line support for divisional users (queries, issues, requests). Test new functionality, support UAT activities, and help validate fixes/enhancements....

Monitor network performance, capacity and security and troubleshoot complex issues Support disaster recovery and business continuity planning for network services Manage patching, configuration backups and documentation Provide technical guidance and support to a junior IT support...