2nd Line Engineer
Posted 6 days ago by Integral Recruitment Ltd
- Salary:
- £36,000 - £40,000/annum Plus generous benefits package
- Location:
- KT17, Epsom, Surrey (13 miles)
- Job Type:
- Permanent
Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure courteous, timely and effective resolution of end user issues within SLAs. Act as SMEs on fields of expertise, and / or escalate to 3rd line, supervisor, or team leader and service … more