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Posted a week ago by GK Recruitment
The Main Duties & Responsibilities for the Trainee IT Support Analyst. To provide telephone support to the user base utilising remote access tools. Logging and categorising incoming calls and emails within our CRM system. Active involvement in the documenting and updating of our … more
Posted 6 days ago by ABS Commercial Solutions
To work collaboratively with the IT Service Desk Manager, IT Service Desk Engineers, MI/BI Analyst and IpsumLive Technical PM through the Service Transition process prior to live service delivery. To take ownership of workload assigned through ITIL core processes (Incident, Problem, Change … more
