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Displaying 1-25 of 111 jobs
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Posted 23/04/2024 by Opus Recruitment Solutions
Reporting directly to the Line Manager, you will collaborate with a team of 14 professionals, including ERP support experts and operational services personnel, to facilitate a smooth transition while maintaining ongoing support for critical business operations. Key Responsibilities … more
Posted 5 days ago by UK Power Networks (Operations) Ltd
Service Management Analyst - ServiceNow. Reference Number - 78527. This Service Management Analyst - ServiceNow will report to the Head of IT Operations and will work within the Information Systems directorate based in our Crawley office. You will be a 12 month Fixed Term employee. … more
Posted by proAV Limited
The role is responsible for managing the Field Service Engineers (FSE's) resource diary. Due to the nature of the Support Services business many of these areas are subject to SLA's, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent …
Posted by Exponential-e
Work with the Technical Service Manager and team to support them in tracking and managing to closure, problem management activities. Extract, consolidate and standardise service management data from toolsets and provide to Service Delivery Managers for …
Posted by Buzz Bingo
Do you thrive on hitting targets and delivering a first-class service whilst welcoming the challenge of projects. Then read on........We are looking for a Bingo Field Service Engineer to cover our clubs in Scotland who will play a key role in managing the delivery of our Bingo and …
Posted a week ago by Hays Technology
Delighted to be supporting a fantastic not-for-profit organisation in their search for a Technical Services Officer, to manage their Infrastructure, Networks, Hardware and Service Desk, whilst supporting with some Data Services. The role offers a progression into a … more
Posted a week ago by Gold Group
Answering IT and technical calls and email queries from customers; analysing, troubleshooting, and resolving issues where possible, or escalating to Line manager. Logging, maintaining, and proactively working on tickets on CRM system. Meeting deadlines and SLA's for any recurring tasks and … more
Posted by Department of Work & Pensions
IT Service Manager: Pay up to £36,545p.a. plus 28.9% employer pension contributions, hybrid home working, flexible hours, and great work life balance. DWP. Digital with Purpose. This is an exciting opportunity for an IT Service Manager to join DWP's Fraud & Error …
Posted by Vitality
The purpose of this role will be to develop the best possible customer journey for our user base when engaging with our IT Service. This will include managing the daily operations of the 2nd line team including the individual management and leadership of them. You will actively develop …
Posted by Metropolitan Thames Valley
We are seeking a Cyber Security Manager to join the busy and dynamic Infrastructure Team. You will be joining at an interesting time in the new group where you will be afforded the opportunity to make your mark on design, delivery, and transformation of infrastructure technologies. You will …
Posted 10/04/2024 by LTS Resourcing
Our Global manufacturing client are urgently seeking a Global IT Service Desk Team Leader to join their team on a permanent basis. As the Global IT Service Desk Team Leader, you will be responsible for the smooth operation of a front-line IT support team alongside another team … more
Posted 10/04/2024 by proAV Limited
The role is responsible for managing the Field Service Engineers (FSE's) resource diary. Due to the nature of the Support Services business many of these areas are subject to SLA's, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent … more
Posted a week ago by Service Care Solutions
Service Care Solutions are looking for a Service Desk Analyst to work within the North Yorkshire Police on a temp to perm contract basis. Location: Northallerton. Job role/responsibilities. As ICT Service Desk Analyst, you will be an integral part of the Service … more
Posted a week ago by In Technology Group
Role: Service Desk Analyst. Location: South Birmingham. Salary: £33,00. Join our dynamic Service/Helpdesk team and play a pivotal role in delivering outstanding customer service. As a Service Desk Analyst/Engineer, you'll serve as the primary point of contact for … more
Posted 16/04/2024 by First Military Recruitment Ltd
LB247 - IT Helpdesk Manager. Location: Bolton. Salary: £DOE. Overview. First Military Recruitment are currently seeking an IT Helpdesk Manager on behalf of one of our clients. You will have responsibility for managing a team of Desktop Support Technicians (DST'S) who provide … more
Posted 16/04/2024 by Adecco
We are currently recruiting for a Service Desk Analyst to work for North Yorkshire Police at their headquarters in Northallerton. This is a 6 month temporary role, with the potential to go permanent for the right candidate. You would be working Monday to Friday, 37 hours a week, working … more
Posted 6 days ago by Exponential-e
Work with the Technical Service Manager and team to support them in tracking and managing to closure, problem management activities. Extract, consolidate and standardise service management data from toolsets and provide to Service Delivery Managers for … more
Posted 2 weeks ago by GroupNexus
Reporting to: Client Services Manager. About us. Group Nexus is an established, leading player in the parking management industry. With our new and luxurious premises in Hampstead, North London our employees are given flexibility to work from the office and in their home … more
Posted 18/04/2024 by FlexIT Talent Solutions Ltd
Escalate issues to the Desktop Team Leader or Service Manager in line with company processes to ensure customer demands are met. Ability to adapt quickly to dynamic team environments. Ensure daily checks have been completed. Participate in the on-call rota among the team. Support … more
Posted 15/04/2024 by Harvey Nash
This opportunity is to join a dynamic IT team in the healthcare sector delivering top-notch service to internal stakeholders. The Service Desk Team plays a pivotal role in ensuring the smooth operation of this organisation. You will be in charge of 16 service desk analysts … more
Posted 12/04/2024 by ABS Commercial Solutions
To provide first level customer contact, incident resolution and service request fulfilment in line with IT Service Management (ITSM) best practices within the IT Service Desk, ensuring quality and performance standards are met and contributing to an efficient and … more
Posted 22/04/2024 by Aspire Recruitment Consultants
Reporting to the Service Delivery Manager. Ensure the progression and swift resolution of calls logged with the Service Desk and delivering superior services in line with Service Level Agreements whilst managing client expectations. Single point of … more
Posted a week ago by Buzz Bingo
Do you thrive on hitting targets and delivering a first-class service whilst welcoming the challenge of projects. Then read on........We are looking for a Bingo Field Service Engineer to cover our clubs in Scotland who will play a key role in managing the delivery of our Bingo and … more
Posted a week ago by Department of Work & Pensions
IT Service Manager: Pay up to £36,545p.a. plus 28.9% employer pension contributions, hybrid home working, flexible hours, and great work life balance. DWP. Digital with Purpose. This is an exciting opportunity for an IT Service Manager to join DWP's Fraud & Error … more
Posted a week ago by Exposed Solutions
Our fast growth tech client is recruiting a System Administrator to ensure that the client delivers an effective and efficient service, ensures customer problems and issues are resolved promptly to enable client satisfaction. PRINCIPLE ACCOUNTABILITIES. Maintain excellent product knowledge … more
Posted 9 hours ago by Kane Recruitment
Reporting directly to the IT Infrastructure Services Manager, the Project Manager will have. responsibility for this specific short-term project plan, to consult on, design and coordinate the implementation of facilities available within the Microsoft 365 suite of products … more
Posted 11 hours ago by LTS Resourcing
Service Desk Engineer. Covent Garden - 4 days per week in the office. Full-time, Permanent. Monday to Friday. £24,000.00-£38,000.00 per year + 10% bonus and other bens. Our PE backed client, the largest in the UK with an aggressive growth-strategy are seeking multiple Service Desk … more
Posted 3 hours ago by Nextech Group Ltd
Role: IT Manager. Location: Cheshire / Crewe. Salary: Up to £40,000. Setup: Fully Office based. Benefits: Mileage, Pension, Parking and 28 days Holiday. Job Summary. Oversee a dynamic technical support/Helpdesk division within an MSP, serving as the primary escalation point for customers … more
Posted 8 hours ago by Constant Recruitment Ltd
Service Delivery Engineer - 3rd Line. Sittingbourne. Salary: Circa £40k DOE. Are you an experienced 3rd line Engineer looking to apply your skills in a dynamic, hands-on role. Looking for a diverse workday that mixes desk support, fieldwork, and innovative IT project installations. Ready to … more
Posted 5 days ago by RedTech Recruitment Ltd
Service Delivery Consultant - CyberSecurity. We are excited to be recruiting for a Service Delivery Consultant role working for an industry-leading cybersecurity company based in London, providing the opportunity to work remotely. Already well-established within the cyber-security … more
Posted a week ago by Ambis Resourcing Partnership
This role is working as a customer success manager for an ERP software author. You will work with the Account managers (this is not a sales role) and you will deal with customers finding out what issues they have, what they are "not" doing with the software and what they could do … more
