Helpdesk Analyst
Posted yesterday by Gold Group
Remote job
- Salary:
- £28,000 - £32,000/annum
- Location:
- Edenbridge, Kent
- Job Type:
- Permanent
Answering IT and technical calls and email queries from customers; analysing, troubleshooting, and resolving issues where possible, or escalating to Line manager. Logging, maintaining, and proactively working on tickets on CRM system. Meeting deadlines and SLA's for any recurring tasks and … more
