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Posted 16/05/2024 by Spectrum IT Recruitment
Triage, diagnosis, & support service desk support calls. Adhere to existing and new IT services policies and procedures. Provide end user support across multiple devices, including, but not limited to. Windows 10/11 configuration and support. MacOs configuration and … more
Posted 15/05/2024 by Russell King Associates
Proactively resolve all service tickets within agreed SLA. Proactively resolve Dynamics CRM and PowerBI tickets and requests. Serve as an escalation point for delivering 3rd line support. Actively monitor and review system alerts. Create and maintain comprehensive IT documentation. Manage … more
