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  1. 3rd Line Support Analyst

    Posted 3 days ago by Russell King Associates

    Remote job
    Salary:
    £55,000 - £65,000/annum
    Location:
    WC1V, Holborn and Covent Garden, Greater London (1 mile)
    Job Type:
    Contract

    Proactively resolve all service tickets within agreed SLA. Proactively resolve Dynamics CRM and PowerBI tickets and requests. Serve as an escalation point for delivering 3rd line support. Actively monitor and review system alerts. Create and maintain comprehensive IT documentation. Manage … more

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