Service Desk jobs in Rushmoor, Hampshire

Service Desk Manager – Egham – £50,000–£55,000 We are currently recruiting for an experienced Service Desk Manager to join a well-established and growing Fire & Security business based in Egham....

IT Service Desk Analyst (1st Line) Provide first-line support to internal users across multiple sites, following Service Desk procedures and SLAs....

We’re looking for a CCTV Service Desk Engineer to join a busy and growing team based in Bracknell. This is a fantastic opportunity for someone with strong communication skills, a technical mindset and a proactive approach to customer support....

Your responsibilities - Service Desk & Call Management Coordinate and prioritise service calls for CCTV, access control, intruder alarms, intercoms, and related systems....

To communicate via telephone and email being both polite and helpful. To effectively chase updates from suppliers and customers. To manage and ensure completion of jobs within the given SLA. To manage scheduled tasks and book in with the relevant suppliers and...

Understanding networking concepts relevant to database and application support. Experience producing technical documentation and supporting runbooks....

Act as the first point of escalation for complex or urgent issues Work closely with the Head of Maintenance and Head of Property Help Desk to enhance service delivery and reporting processes Monitor and maintain accurate data in the CAFM system, ensuring correct...

Do you have exposure to offering IT support to educational establishments, either directly or through an MSP?...

IT Technician Placement Programme - No Experience Required Our training will help you kick-start a new career in IT. We are recruiting for companies who are looking to employ our IT support Traineeship graduates to keep up with their growth....

Desk Team Leader based in Bracknell area working for the large corporate building....

Our client, a leader in the defence and security sector, is currently seeking an IT Support Services Agent to join their team in Farnborough....

Collaborate with the broader IT support teams like Networks, UNIX, Cloud Ops etc … Identify areas of improvement where outcomes can be improved for customers through automation, enabling efficiency in processes, etc …...

ABOUT THE ROLE: As a Graduate IT Engineer, you will work closely with senior stakeholders to support the design, installation, and maintenance of technical systems and services....

Join Our Client as a 4th Line Cloud Support Engineer - Basingstoke Duration: 6 months Rate: Up to £575 per day via an approved umbrella company Must be willing and eligible to go through high security clearance Are you passionate about cloud technology...

You may have experience of the following: Third Line Support Engineer, Senior IT Support Engineer, Technical Consultant, IT Infrastructure Engineer, Senior Systems Engineer, MSP Engineer, IT Solutions Consultant, 3rd Line Infrastructure Consultant, Senior Network Engineer,......

Must haves for Audio Visual Support Engineer: Proven track record in an audio-visual service engineer role Experienced with commercial audio visual and videoconferencing systems....

You may have experience in the following: IT Apprentice, IT Deployment Engineer, Junior IT Engineer, IT Support Apprentice, IT Technician Apprentice, Desktop Support Engineer, Field IT Technician, Infrastructure Engineer Apprentice, IT......

Liaise with maintenance staff and subcontractors, ensuring timely response and resolution of service desk requirements. Work closely with the Head of Maintenance and Head of Property Help Desk to enhance service quality and reporting processes....

Key responsibilities include: Managing major incidents and root cause analysis, Developing ITSM processes, Effective management of the IT service desk and core systems teams, Maintaining Service Improvement Plans, and; Producing clear service performance metrics for the business....

Remote support: Provide 1st/2nd line support via the service desk for logged customer issues. Join an on-call 24/7 rota, with the possibility of attending customer sites at short notice....