Service Desk jobs in Earlestown, Liverpool City Region

Job Description Service Desk Analyst - Swedish Speaking UK and Ireland Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis....

We are looking for an IT Service Desk Analyst to join our team! If you enjoy helping people and solving IT problems, this could be the perfect role for you....

The role involves overseeing service desk operations, maintaining service levels, and driving continuous improvement within the support function....

Service Desk Leadership & Capability Development Lead UK and US Service Desk teams, managing performance, mentoring, and capability growth. Standardise global processes, expand L1/L2 skills, manage shifts, and foster a customer-focused culture....

As Service Desk Manager, you’ll be the heartbeat of IT support operations, overseeing the day-to-day running of the Service Desk, ensuring timely resolution of incidents and requests, while maintaining a customer-first approach....

Purpose of the role and your responsibilities: Perform analysis, diagnosis, and resolution of ICT problems escalated from Service Desk for end users, and recommend and implement corrective solutions by way of structured change control mechanisms wherever needed...

Experience & Qualifications Proven experience in a Service Desk, End User Computing, or VIP Support role covering first-line and second-line support activities....

Work collaboratively with IT Service Desk, Desktop Support, Infrastructure and Programme teams to deliver consistent, high-quality services. Build effective relationships with internal stakeholders and suppliers, attending service review meetings as required....

Experience in IT support or service desk roles Strong knowledge of Windows, Microsoft 365, Active Directory Experience supporting end users, devices and applications Solid troubleshooting and problem-solving skills Understanding of cybersecurity best practices...

IT Technician Placement Programme - No Experience Required Our training will help you kick-start a new career in IT. We are recruiting for companies who are looking to employ our IT support Traineeship graduates to keep up with their growth....

IT Support Team Leader (UK & Ireland) Liverpool (One day remote) £40K-45K An IT Support Team Leader is required for our logistics client, to manage and support IT services across the UK & Ireland....

Onsite IT Support Technician / Join a Fast-Growing MSP! Venom IT Head Office (Sale, North West) + Client Sites / c....

IT Support Technician £28-32k plus competitive benefits Must have full clean licence Liverpool (with North West sites visits) Full-Time, Permanent-9am-5.30pm Why This Company A family-owned outsourced...

Your new role Reporting to the Regional IT Manager, they are looking to appoint an IT Engineer to join their established team at their Walkden site, providing a high level of IT support to end users....

Person Requirements: Previous experience working as on-site IT engineer or on a busy Service Desk Must have the right to live and work in the UK....

This is an excellent opportunity for candidates with Help Desk, Service Desk, Scheduling, Coordination or Administrative experience looking to join a well-established business with long-term career prospects....

Desk training plans Automation Adoption & Productivity Improvement: Lead the adoption of automation solutions across L1 & L2 Service Desk in IT Promote the benefits of automation including: Reduced manual effort Improved productivity...

Provide remote technical support via service desk / telephone / OOH for field-based engineering teams. Support platform / system / security upgrades on customer / hosted / maintained systems. Maintain / Create documentation for systems and processes....

Experience within busy service desk or infrastructure environments. Excellent communication, negotiation, interpersonal and customer‑service skills. Ability to lead incident calls and engage senior stakeholders....

FM Team Leader (Operations) - Helpdesk Salford Temp-to-Perm £30,000 - £32,000 (depending on experience) Monday - Friday 40 hours per week We're recruiting on behalf of a well-established FM organisation...