Service Desk jobs in Birkenhead, Liverpool City Region

As Service Desk Manager, you’ll be the heartbeat of IT support operations, overseeing the day-to-day running of the Service Desk, ensuring timely resolution of incidents and requests, while maintaining a customer-first approach....

Purpose of the role and your responsibilities: Perform analysis, diagnosis, and resolution of ICT problems escalated from Service Desk for end users, and recommend and implement corrective solutions by way of structured change control mechanisms wherever needed...

We're currently seeking a flexible In-house IT Support Engineer to support our continued growth....

(SLAs) Follow documented technical procedures, security standards, and knowledge base articles to ensure consistent service delivery Support security and compliance requirements, including endpoint protection, patching, and secure device handling Collaborate with service desk...

IT Technician Placement Programme - No Experience Required Our training will help you kick-start a new career in IT. We are recruiting for companies who are looking to employ our IT support Traineeship graduates to keep up with their growth....

, Support Engineer, Helpdesk Engineer, Network Engineer, Desktop Support Engineer, or Systems Support Engineer....

IT Support Technician £28-32k plus competitive benefits Must have full clean licence Liverpool (with North West sites visits) Full-Time, Permanent-9am-5.30pm Why This Company A family-owned outsourced...

Familiar with browsers such as Google Chrome or Mozilla Firefox KEYWORDS: IT, helpdesk, 1st line, support, tickets Unfortunately, due to time restrictions we cannot respond to every applicant, in the event that we haven’t contacted you within 48 hours please take...

Familiarity with the Microsoft 365 Admin Center, Teams Admin Center, Microsoft Entra, Message Center, and Service Desk. Experience in engaging Microsoft support tickets and escalation processes....

1st & 2nd Line Support Engineer (with Field Engineering) | Liverpool | Up to £32K & Benefits Be the face of high-quality IT support in a fast-growing MSP....

Hybrid - 2 days Office, 3 Home Are you ready to launch your career in tech support with a company making a real difference in the healthcare sector? We’re looking for a Front Desk Technical Analyst to join our clients Service & Support team – a perfect...

Step 4 – IT Technician placement You will be placed into your first role as an IT Technician, with a great starting salary. You will need to gain two years experience in this role before you can progress into a Network Engineer role....

Step 4 – IT Technician placement You will be placed into your first role as an IT Technician. You will need to gain two years experience in this role before you can progress into a cyber security analyst role....

They provide comprehensive IT support and project delivery services to SMB clients across all sectors, typically supporting organisations with 10-100 users....

ITOL Recruit has over 15 years of experience supporting candidates into roles across cyber security, IT support, and network and security-focused positions....