Junior IT Support analyst - Sutton Coldfield
Posted 2 weeks ago by Michael Page
- Salary:
- £18,000 - £23,000/annum Company Benefits
- Location:
- Sutton Coldfield, West Midlands (6 miles)
- Job Type:
- Permanent
Junior IT Support analyst - Sutton Coldfield. Provide first-level contact and convey resolutions to user issues. Properly escalate unresolved queries to the next level of support. Document knowledge in the form of knowledge base tech notes and articles. Walk customers through problem- … more