3rd Line Support Analyst
Posted 15/05/2024 by Russell King Associates
- Salary:
- £55,000 - £65,000/annum
- Location:
- WC1V, Holborn and Covent Garden, Greater London (21 miles)
- Job Type:
- Contract
Proactively resolve all service tickets within agreed SLA. Proactively resolve Dynamics CRM and PowerBI tickets and requests. Serve as an escalation point for delivering 3rd line support. Actively monitor and review system alerts. Create and maintain comprehensive IT documentation. Manage … more