Sales Account Manager IT Posted 04/04/2024 by ACS TECHNOLOGY GROUP Quick apply Salary/Rate: £25000 - £35000/annum Location: Bradford, West Yorkshire ACS Technology Group operate within the IT Sector as an MSP & Reseller providing Full IT Support, Co-Managed IT Support, Projects and providing Hardware & Software to customers. We are looking for a qualified Sales account manager to join our team. You will be responsible for developing long-term relationships with customers and overseeing sales. As a Sales account manager, you should work to satisfy customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. You should have excellent communication and negotiation skills and be customer service oriented. Ultimately, you should be able to grow our business by building successful, long-term client relationships with New & Existing Customers. Responsibilities Manage a portfolio of accounts to achieve long-term success Develop positive relationships with clients Act as the point of contact and handle customers’ individual needs Generate new business using existing and potential customer networks Resolve conflicts and provide solutions to customers in a timely manner Supervise account representatives to ensure sales increase Report on the status of accounts and transactions Set and track sales account targets, aligned with company objectives Suggest actions to improve sales performance and identify opportunities for growth Requirements and skills Proven work experience as a Sales account manager or Sales account executive Hands on experience in sales and an ability to deliver excellent customer experience Knowledge of CRM software and MS Office (MS Excel in particular) Understanding of sales performance metrics Excellent communication and negotiation skills An ability to deliver projects and answer inquiries on time Business acumen with a problem-solving attitude Experience within IT Sector is desireable but will consider will consider people with a strong Sales/Account Management background Type: Permanent Job ID: 221414377 Contract Length: Permanent Job Reference: ACSITAM View full descriptionHide full description