IT Service Desk Analyst
Posted 2 hours ago by In Technology Group
- Salary:
- £30,000 - £33,000/annum Excellent benefits
- Location:
- Birmingham, West Midlands
- Job Type:
- Permanent
Providing 1st Line Support by promptly logging incidents into the service desk system. Managing 2nd Line Support tickets, leveraging your expertise to resolve issues escalated from the front-line support team. Ensuring smooth escalation processes, maintaining top-notch … more