Service Delivery Manager
Posted 12 hours ago by Nine Twenty
- Salary:
- £50,000 - £60,000/annum
- Location:
- Glasgow, Glasgow City
- Job Type:
- Permanent
As owner of the escalation process the Service Delivery Manager will take ownership of. major incidents to ensuring coordination of resolving parties, effective communication to stakeholders and post incident review. Analyse service incidents, looking at performance metrics, trends and root … more