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  2. Service Desk Analyst

    Posted 16/05/2024 by Refresco

    Location:
    Bridgwater (27 miles)
    Job Type:
    Permanent

    Responsibilities include initial assessment, triage, research and resolution of incidents and requests regarding the use of application software products and/or infrastructure components. KPI's focus on first time resolution (resolution without escalation) and fixes within 30 minutes. Key … more

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