L1 Analyst/Help Desk Support
Posted 31/05/2024 by Collabera Digital
- Location:
- Watford, Hertfordshire (7 miles)
- Job Type:
- Contract
Essential Duties and Responsibilities. Work as part of the 11x7 Shift system on the IT Service Desk. Receives and handles requests for service, following agreed procedures. 1st line support: troubleshooting of IT related problems. Promptly allocates calls as appropriate. Logs incidents and service … more