D365 CRM DBA

Posted a week ago by Mentmore Recruitment

Remote job
Location:
Manchester, Greater Manchester
Salary/Rate:
£30,000 - £35,000/annum

Technical Analyst (MS Dynamics 365 CRM) // Up to 55k // 2 Days in Manchester per week // Industry Leading Business (Risk management & Consultancy Solutions)

Summary

My client is seeking a Technical Analyst (Dynamics CRM) to join their team. The company have grown significantly through acquisitions, and as they integrate multiple new businesses, the Technical Analyst will play a pivotal role in the deployment and rollout of Dynamics CRM across the organisation. The role entails a unique blend of business engagement and technical responsibilities.

Key Responsibilities:

  • Strong working experience with MS Dynamics 365 - Technical experience required.
  • Proficiency in extracting raw data from the system and correlating it to identify discrepancies or inaccuracies, with advanced skills in Excel.
  • Ability to analyse processes within the CRM system and troubleshoot to determine the root causes of issues.
  • Proficient in interrogating the backend of the system, including understanding how forms are built, identifying field names, uncovering hidden fields, and comprehending processes within the system.
  • Thorough understanding of business workflows that occur behind the scenes in CRM systems.
  • Outstanding communication skills with a proven ability to work directly with clients of the business to build and maintain relationships.
  • Experience gathering business requirements from both internal and external employees to ensure alignment between business needs and system capabilities.
Type:
Permanent
Start Date:
ASAP
Contract Length:
N/A
Job Reference:
34268_1714063252
Job ID:
221541540
Applications:
Less than 10

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