1st 2nd Line Support Engineer

1st / 2nd Line. Aerospace. Microsoft. Azure. Cisco. JML. 

Are you a skilled and experienced support engineer looking for an exciting opportunity in the aerospace and defense industry? If so, we have an amazing opportunity for a 1st / 2nd Line Support Engineer at a leading Aerospace company based in West London.

Salary: £35,000 per annum, along with a 10% bonus, private healthcare, and a 5% pension scheme.

Job Description

• Provide first and second line technical support for Microsoft, Cisco, and Azure systems.
• Troubleshoot and resolve technical issues, both remotely and on-site.
• Collaborate with cross-functional teams to ensure smooth operation of systems.
• Maintain accurate documentation of support cases and resolutions.
• Conduct regular system maintenance and upgrades.

To succeed in this role, you will need:

• Demonstrated experience in providing technical support for Microsoft, Cisco and Azure systems.
• Strong knowledge of networking protocols and troubleshooting techniques.
• Excellent problem-solving and communication skills.
• 1 st / 2 nd Line support engineer - 4+ years
• JML - Joiner, Movers, Leavers

Nice to have experience / not essential

• Fortigate

Location

Located in West London, our office offers a vibrant and thriving work environment. With its rich history, cultural diversity, and stunning architecture, West London is a fantastic place to live and work. You'll have access to world-class amenities, including a range of restaurants, cafes, and shops. The area also boasts beautiful parks and green spaces, providing the perfect opportunity to relax and unwind after work.

If interested, please get in touch

Thanks

Charlie

Xpertise Recruitment