IT 2nd Line Support - Law Firm
Posted a week ago by Conex Europe
IT 2nd Line support - Intl Law Firm - 45-50k + Excellent Benefits
Office based role - West London.
Expertise required
Law firm experience is preferred.
Advanced troubleshooting skills in Windows Operating Systems and Applications, including Windows 10, Microsoft 365 Suite, DeskSite/iManage, Citrix Remote Access, VPN, Wireless Networking
Basic knowledge of Mac operating systems and common applications support.
Knowledge of network topology, wireless networking, and System Center Configuration Manager (SCCM)
Excellent customer service skills and a highly responsive approach to addressing customer requests
Strong technical skills with the ability to troubleshoot and resolve complex issues in a Windows environment
Solid interpersonal, analytical, and organizational skills with exceptional attention to detail
Ability to rapidly translate between technical and non-technical aspects of a situation, ensuring understanding and customer satisfaction o Ability to work effectively and efficiently as part of a team and independently as necessary.
- Type:
- Permanent
- Start Date:
- ASAP
- Contract Length:
- N/A
- Contact Name:
- Login or register to view
- Job Reference:
- 117
- Job ID:
- 221483083
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