Title: Systems Engineer

Salary: £40,000

Location: Trafford Park

Are you a talented and experienced 2nd/3rd Line Network Engineer looking for a new challenge in Trafford Park? We have an exciting opportunity to join our team as a 2nd/3rd Line Network Engineer.

As a 2nd/3rd Line Network Engineer, you will be responsible for providing technical support to our clients, resolving complex technical issues and ensuring maximum uptime for their systems. You will be working alongside other engineers and will be responsible for mentoring junior members of the team.

Responsibilities:

Provide 2nd/3rd line Network technical support to clients via phone, email, and remote support tools.

Troubleshoot and resolve complex technical issues, ensuring timely resolution of incidents.

Monitor client systems, identify and proactively resolve issues before they impact the client's business.

Collaborate with other engineers to develop and implement solutions to technical challenges.

Act as a mentor to junior members of the team.

Requirements:

At least 3 years of experience in a network or technical support role, preferably in a managed service provider environment.

Excellent troubleshooting and problem-solving skills.

Understanding of networking concepts and protocols (Routers, Switches, Firewalls).

Strong knowledge of Windows Server, Active Directory, Azure and Exchange.

Experience with virtualisation technologies such as VMware and Hyper-V.

Ability to work in a fast-paced, deadline-driven environment.

We offer competitive compensation packages, opportunities for growth, and a dynamic work environment.

If you have a passion for technology and a commitment to customer service, we want to hear from you! Apply today to join our team as a 2nd/3rd Line Network Engineer in Trafford Park.

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.