FRENCH SELECTION UK
French speaking IT Technical Support
IT, Help Desk, Technical Support, Service Support, IT Support, Windows support, 1st Line Support, Hardware, Installation, Troubleshooting, Remote upgrades, Remote Desktop, IT Engineer, Service Desk, IT Help Desk, Fluent in French
Salary: Up to £31,000 p.a. + Benefits
Location: Rugby, Warwickshire
At commutable distance from: Rugby, Coventry, Northampton, Leicester, Warwick, Kettering, Nuneaton, Loughborough, Daventry, Banbury, Wellingborough, Lutterworth, M1
Ref: 8130FT

*** Great Opportunity for Progression ***
*** Full training provided ***
*** Office Based Role ***

VIEW JOB DESCRIPTION > APPLY NOW:
Please visit the French Selection UK website, vacancies section, search job reference: 8130FT
Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.

The Company:
Our client is a well-established designer and manufacturer of interactive displays with international links.

Main duties:
To provide effective 1st line technical support.

The Role:
• Providing remote 1st line technical support to customers
• To provide troubleshooting of hardware issues and log cases following SLA
• To escalate calls with advanced technical queries appropriately
• To organise the replacement of faulty hardware to be sent to the customer
• To schedule client site visits with the field service team
• To provide excellent customer service

The Candidate:
• Fluency in French (written and spoken)
• Customer service or IT support experience desirable
• Problem-solving and excellent communication skills
• IT literate and computer savvy
• Pro-active, confident and dynamic personality

Salary: Up to £31,000 p.a. + Benefits

French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.