Are you passionate about driving digital transformation and enhancing organisational efficiency? We are seeking an experienced Information Systems Coordinator to join our team. In this role, you will play a pivotal part in streamlining business processes, ensuring data integrity, and optimising client information management systems.
Responsibilities:

• Business Process Improvement:
  Collaborate with cross-functional teams to identify opportunities for process enhancement and digitisation. Continuously review existing workflows and contribute to their improvement.
• Information Systems Management:
  Co-ordinate and oversee the effective utilisation, application, and maintenance of our organization's information management systems. Ensure seamless functionality and user satisfaction.
• Development Oversight:
  Evaluate development needs and provide oversight during system enhancements, implementation, and testing phases. Resolve technical issues promptly to prevent disruptions.
• Data Integrity and Compliance:
  Maintain data integrity through regular checks and a well-documented audit trail. Adhere to the client Records Management Policy and Retention and Disposal Schedule.
• Archiving and Record Management:
  Oversee the appropriate archiving and destruction of records. Contribute to annual archiving, reviewing files, handling retention requests, and maintaining a comprehensive audit trail.
• Central Records Management Facility:
  Assist in implementing a new central records management facility. Ensure document management access to accounts, information systems, and staff.
• Business Improvement and Digitisation:
  Collaborate on designing, implementing, and testing new user online client interface solutions. Enhance corporate memory, integrate systems, and provide robust profile history and reporting.
• Training and Support:
  Prepare training materials, including documents and video resources. Facilitate training sessions, mentor teams, and support staff in adopting new processes and digital solutions.
• Additional Duties:
  Contribute to other tasks as required by the Manager or Corporate Services Direct

Qualifications:

• Recent experience in information governance, compliance, data protection, and records management.
• Proficiency in using and applying information systems to projects or programs.
• Strong analytical skills and attention to detail.
• Excellent communication and collaboration abilities.
• Bachelor's degree in a relevant field (preferred).

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