1st & 2nd Line IT Engineer

Posted a week ago by MFK Recruitment

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Location:
CB22, Great Shelford, Cambridgeshire
Salary/Rate:
£28,000 - £29,000/annum

Our well-established client in Cambridge is seeking a 1st & 2nd Line IT Engineer to join their team.

The company has been established for nearly 40 years, and they are searching for a talented and motivated IT Support Engineer. The company is a highly regarded and forward-thinking IT Managed Services Provider located in Cambridge.

Hybrid working is in play, and the successful candidate can work from home for 2 days a week.

If you are looking for a role where you can learn new technologies and utilise your current skills, then this is certainly the role for you! This 1st & 2nd Line IT Engineer role comes with genuine progression, my client is extremely interested in candidates who are looking to learn and progress.

1st & 2nd Line IT Engineer – About the role:

  • Microsoft 365 administration and installation, new servers when necessary
  • Firewall and switch/router knowledge is desirable, but full training will be provided
  • Working to SLA thresholds for incidents, requests and problems, prioritising and managing workload effectively to deal with several open tickets.
  • To provide technical maintenance and support of all user-based IT Hardware and Software
  • Onsite customer visits range from half a day to 1 day a week.
  • Regular maintenance and patching of infrastructure, end points as well as on Servers

Technical experience required: (not all essential)

  • Windows Server – 2012 Onwards
  • Azure – Maintenance, configuration and monitoring
  • Office 365
  • Windows OS 7,8 & 10
  • Active Directory & Azure AD
  • DNS, DHCP, Group Policy
  • Backup – Veeam configure, maintain and troubleshoot
  • Networking – Switches, subnets, LAN, WAN, DNS

Some highlights of working with my client:

  • Hybrid working
  • Use of Pool car
  • Detailed Personal Development Plan
  • Training and support
  • Smart-casual dress
  • Company and social events

Type:
Permanent
Contract Length:
N/A
Job Reference:
ITE3
Job ID:
221472594

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