2nd Line Support
Posted 15/04/2024 by Network IT
Location: AL7
Salary: £37,000
Job Title: 2nd Line Support Engineer
Location: Welwyn Garden City (3 days in the office, 2 days remote)
Are you an experienced IT professional looking for a dynamic role in a supportive environment? We are seeking a skilled 2nd Line Support Engineer to join our team in Welwyn Garden City, playing a crucial role in supporting our clients both via cloud and on-premises solutions.
Responsibilities:
Requirements:
Salary: £37,000
Job Title: 2nd Line Support Engineer
Location: Welwyn Garden City (3 days in the office, 2 days remote)
Are you an experienced IT professional looking for a dynamic role in a supportive environment? We are seeking a skilled 2nd Line Support Engineer to join our team in Welwyn Garden City, playing a crucial role in supporting our clients both via cloud and on-premises solutions.
Responsibilities:
- Hyper-V and VMware Expertise: Deployment, troubleshooting, and configuration of vitalised environments.
- Active Directory Mastery: Proficient in troubleshooting, configuring, and administering Active Directory, including group policies, backups, and domain controllers.
- O365 Proficiency: Deploy Intune, manage SharePoint, set rules, and troubleshoot Exchange to ensure seamless operations.
- Client Support: Provide exceptional support to clients, both remotely and on-site, ensuring their IT infrastructure runs smoothly.
Requirements:
- Proven experience in 2nd Line Support roles.
- Strong expertise in Hyper-V and VMware technologies.
- In-depth knowledge of Active Directory, including group policies, backups, and domain controllers.
- Proficient in O365, with the ability to deploy Intune, manage SharePoint, and troubleshoot Exchange.
- Excellent troubleshooting and problem-solving skills.
- Effective communication skills for providing top-notch client support.
- Ability to work collaboratively and independently.
- Flexible to work 3 days in the office and 2 days remotely.
- Type:
- Permanent
- Start Date:
- 14/04/2024
- Contract Length:
- N/A
- Contact Name:
- Login or register to view
- Telephone:
- Login or register to view
- Job Reference:
- 272106257
- Job ID:
- 221472569
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