1st Line Support Engineer
Posted 11/04/2024 by Verto People
1st Line Support Engineer / First Line Support Engineer / IT Support Engineer
Office based in Havant
Salary – up to £25,000
This 1st Line Support Engineer / First Line Support Engineer / IT Support Engineer is an opportunity for a customer-driven IT professional to join a growing MSP supporting their clients to deliver a transformative, modern workplace environment.
Package
Salary up to £25,000
23 days paid holiday + Bank Holidays
Pension Scheme
Healthcare Scheme
1st Line Support Engineer / First Line Support Engineer / IT Support Engineer Responsibilities:
1st Line Support Engineer / First Line Support Engineer / IT Support Engineer Requirements:
Office based in Havant
Salary – up to £25,000
This 1st Line Support Engineer / First Line Support Engineer / IT Support Engineer is an opportunity for a customer-driven IT professional to join a growing MSP supporting their clients to deliver a transformative, modern workplace environment.
Package
Salary up to £25,000
23 days paid holiday + Bank Holidays
Pension Scheme
Healthcare Scheme
1st Line Support Engineer / First Line Support Engineer / IT Support Engineer Responsibilities:
- 365 Administration – setting up users, changing passwords, security groups etc.
- Helpdesk tickets and phone calls with clients
- Attending client sites to troubleshoot and resolve issues
- Responding to Endpoint Manager and RMM alerts
- Update client documentation
1st Line Support Engineer / First Line Support Engineer / IT Support Engineer Requirements:
- First-hand administration and implementation experience with Microsoft 365 platform administration.
- Proactiveness with dealing with tickets in a timely manner.
- Solid problem-solving approach, using a mixture of customer-facing and technical skills.
- Ability to interact well with customer employees, directors, and suppliers to deliver a solid, trusted and solution focussed response.
- 365 Administration background
- Used Entra (Endpoint) previously
- Full UK Driving License.
- Type:
- Permanent
- Start Date:
- 10/04/2024
- Contract Length:
- N/A
- Contact Name:
- Login or register to view
- Telephone:
- Login or register to view
- Job Reference:
- V-39151
- Job ID:
- 221455869
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