Senior AV / PAVA Engineer
Posted 11/04/2024 by IN2-AV Recruitment
With over 30 years of experience providing market-leading AV solutions, our client has built long-term relationships with prestigious clients in the Judicial and Local Government sectors and this will be their 2nd hire to their newly formed in-house PAVA Engineering team.
As a Senior PAVA Engineer, you will play a vital role in supporting the HM Courts & Tribunal Service Court Recording Equipment contract. Your main responsibilities will include maintaining and installing PAVA systems, with a focus on fault finding and commissioning. Your expertise and technical support will be essential in ensuring optimal audio performance and meeting client needs.
Key Responsibilities:
- Utilise your extensive experience in PAVA systems, including Baldwin Boxall and TOA, to identify and resolve faults effectively.
- Develop positive relationships with HM Courts & Tribunal Service staff, representing our client professionally and building trust.
- Provide excellent customer service, creating a positive image and establishing strong connections with all customers.
- Offer remote technical support, minimising service disruptions and resolving issues promptly.
- Respond quickly to maintenance and emergency calls, diagnosing and repairing faults to restore PAVA systems.
- Assist in installations and upgrades, ensuring compliance with specifications and exceeding customer expectations.
- Commission and certify installations to maintain high-quality standards.
- Adhere to the company's ISO Processes & Procedures, completing accurate records in a timely manner.
- Demonstrate exceptional customer service skills, engaging with customers courteously and professionally.
- Possess a minimum of 3 years' experience as a Senior PAVA Engineer, with proficiency in fault finding and commissioning.
- Hold at least a GCSE level qualification or equivalent, ideally with recognised professional certifications or completed apprenticeship schemes.
- Excellent communication skills, both written and oral, with the ability to explain technical issues effectively.
- Strong problem-solving abilities with a logical and analytical approach.
- Ability to work well under pressure and remain composed in challenging situations.
- Excellent organisational and time management skills.
- PC literate with proficiency in standard software applications.
If you're ready to make an immediate impact, apply today, or for more information reach out to Russell Brown: (url removed)
- Type:
- Permanent
- Contract Length:
- N/A
- Contact Name:
- Login or register to view
- Telephone:
- Login or register to view
- Job Reference:
- JA/PAVA
- Job ID:
- 221452589
Remember: You should never send cash or cheques to a prospective employer, or provide any financial information. Please get in touch if you see any roles asking for payments or financial details from you. For more information, visit jobsaware.co.uk.