2nd Line Support Engineer

Posted 09/04/2024 by Xact Placements Ltd

Location:
Birmingham, West Midlands (County)
Salary/Rate:
£27,000 - £35,000/annum

Are you looking for a new exciting opportunity working as a 2nd Line Support Engineer to be based in Birmingham?

Main Duties of the Role

  • Providing remote and onsite support via the phone and emails
  • Creating & distributing tickets
  • Fault diagnosis & resolution
  • Escalating tickets where required
  • Opportunity to lead projects

Your Skills and Experience

  • Experience within a similar position, ideally within a MSP
  • Excellent communication skills, both written and verbal
  • Experience of Office 365, Azure, Active Directory, Windows Desktop & Server
  • UK Driving License essential

Salary

  • £27,000-£35,000 per annum, depending on experience
Type:
Permanent
Contract Length:
N/A
Job Reference:
RN-090424-2LSE
Job ID:
221437376

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