Sales & Business Support

Location: Quedgeley
Hours: 37 hours per week, Mon – Thurs: 8:30AM – 5:00PM Fri: 8.30AM – 4:30PM
Salary: DOE £25,000 + per annum
 

As a recruitment agency representing our esteemed defense client, we are currently seeking an adept Sales & Business Support to complement our growing sales team. Operating within a dynamic and fast-paced environment, this role will be pivotal in serving as a primary liaison between customers and suppliers, while also providing crucial support and coordination for the Business Development Team alongside the Sales Director. The ideal candidate will exhibit traits of reliability, hard work, analytical prowess with a keen eye for detail and accuracy, and exceptional communication skills. Moreover, proficiency in Sage 200 is highly desirable, along with the ability to efficiently manage one's workload. Below are the outlined duties and responsibilities for this integral role.

Key Responsibilities of a Sales & Business Support:

• Field incoming phone calls and emails from customers and suppliers.
• Handle processing of customer quotes, orders, and supplier orders.
• Perform data entry tasks using Sage ERP, MS Excel, and CRM systems.
• Monitor and maintain accurate records of inventory levels.
• Coordinate and manage the activities of the sales team.
• Generate and review sales and purchasing reports.
• Support the smooth operation of the department and business by assisting with general ad hoc duties.
• Participate in both virtual (Teams calls) and in-person meetings as required.
• Share and communicate customer and supplier feedback with the team.
• Ensure accurate recording and storage of meeting notes.
• Collaborate with the in-house marketing team to align efforts.

Key Skills of a Sales & Business Support:

• Proven experience in Sales & Purchasing Administration/Coordination.
• Demonstrated exceptional organizational abilities.
• Strong background in customer service with excellent interpersonal skills.
• Proficiency in Sage 200 software.
• Prior experience in financial or accounts-related roles.
• Proficient in MS Word, Excel, and CRM systems.
• Ability to multitask and effectively resolve challenges from customers and suppliers.
• Team player mindset with the capability to collaborate effectively.
• Proactive approach towards continuous improvement, change management, and enhancing efficiency.
• Adherence to deadlines and a track record of timely delivery.
• Meticulous attention to detail in all tasks and responsibilities.
• Effective communication skills, both verbal and written.