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Technical Support Agent / IT Support

Posted 08/04/2024 by ACS Staffing Solutions

Stamford
£12.91/hour
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Technical Support Agent / IT Support
Stamford
£12.91 per hour plus benefits


Are you a tech enthusiast who is looking for an opportunity to use your knowledge to resolve customer issues and solve problems? 

We have a great opportunity for a Technical Support Agent / IT Support candidate to join our Client's growing business. You will be responsible for handling technical support queries from customers, remotely investigating IT issues and trying to resolve software problems. 

Who are we looking for:

  • Great customer service skills
  • Good IT knowledge with an interest in technical systems
  • A strong work ethic, happy to work in a team environment
You may be working in a Technical Support Agent or IT Support role at present and are looking for a change. You may be working in a customer service role, with an interest in the IT field and need someone to give you an opportunity. My client are really open minded about work experience and want to employ someone based upon their technical ability and work ethic. Full training will be provided.

Benefits include:

  • 25 days holiday plus Bank Holidays, increasing through service
  • Twice yearly bonuses
  • Life assurance
You will be required to work 35 hours per week, Monday to Friday 9am-5pm with an out of hours rota to be worked 1 in every 8 weeks. Out of hours work is conducted remotely from home and you will work a split shift with hours before and after the office opening times. Further information can be supplied upon application.

So if this sounds like something you would be interested in and would like to know more, please apply for further information.

 

Type:
Permanent
Start Date:
07/04/2024
Contract Length:
N/A
Contact Name:
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Telephone:
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Job Reference:
V-39464
Job ID:
221431587
Applications:
Less than 10

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