Job Role: IT Application Support Specialist
Location: Shrewsbury
Salary: Up to £30k

My client are a huge Law Firm who are continuing to invest in its IT for consistent, high-quality systems and services. The Legal Applications Specialist provides expert support on key business applications, ensuring responsiveness and professionalism. Travel may be required.

Key Tasks and Responsibilities:

* Specialize in the firm's legal application suite, addressing incidents promptly.
* Collaborate with stakeholders to meet evolving application needs.
* Provide training on legal applications and improve practices.
* Document applications and comply with IT management processes.
* Stay updated on technical developments and maintain service quality.
* Ensure data protection compliance and maintain information security.
* Act as an ambassador for IT Service, fostering positive relationships.
* Provide support within the department as needed.

Technical requirements:

* ITIL Foundation
* Microsoft Office applications
* Windows Server/Exchange
* VMware
* Citrix
* Active Directory,
* DNS, DHCP, TCP/IP

Desireable skills :
Legal applications :

* Practice Evolve
* IManage
* Intapp
* Laserforms
* Bighand
* Zylpha
* Litera

Excellent interpersonal communication skills are essential, with the ability to build and maintain relationships with stakeholders at all levels of the business.

If you think you could be a good fit for the role, either apply directly or send your full CV to Connor . Thomas @ intechnologygroup . com.

ITIL - Office 365 - Windows - Servers - Exchange - Vmware - Citrix - Active Directory - DNS - DHCP - TCP/IP.

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.