Technical Service Manager
Posted 04/04/2024 by Invictus Group
Job Title: Technical Service Manager
Location: Waterloo
Salary: £70,000 - £75,000
We are seeking a Technical Service Manager to join a recognised Engineering Service provider to work at a flagship commercial site in Waterloo. As Technical Service Manager, you will be responsible for ensuring the successful delivery of technical services to the highest standard. You will be a key member of a successful team working closely with the customer to ensure the clients receive the highest level of service.
Your key responsibilities for this role will need you to display a variety of different skills, these include:
• Manage technical service delivery to clients, ensuring high quality and timely delivery of services
• Develop and maintain strong relationships with clients, ensuring customer satisfaction and retention
• Manage technical resources, including staff and contractors, to ensure that they are effectively utilized
• Identify and implement service improvement initiatives to enhance service delivery quality and efficiency
• Monitor and report on service delivery metrics, identifying areas for improvement and taking corrective action as necessary
• Provide technical guidance and support to clients and internal teams
• Ensure compliance with relevant industry standards and regulations
To be fully applicable for this role, please have these qualifications ready, on hand:
- NVQ Level 3 in Electrical or Mechanical Engineer (Equivalent) Or Degree qualified.
- AP Status – Electrical or Mechanical
- 5 years of Experience in a technical / management role
- Excellent communication and interpersonal skills
- Strong leadership and team management skills
- Proven track record of delivering high-quality technical services to clients
If you are interested in applying for these roles and would like to hear more information or to talk about a current application please feel free to contact Deniro @ Invictus on (phone number removed).
- Type:
- Permanent
- Start Date:
- IMMEDIATE
- Contract Length:
- PERMANENT
- Contact Name:
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- Telephone:
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- Job Reference:
- TSMLDN
- Job ID:
- 221409144
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