Business Systems Manager

London Bridge 

Up to £70,000

Hyde is looking to recruit a Business Systems Manager. Internally you will be known as our Application Manager.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realize their potential, enjoy their environment and contribute to their community.

As a Business Systems Manager at Hyde you will be working within the Technology Team to oversee the smooth operation, maintenance, and development of the housing management systems for the Hyde Group.

Responsibilities

• Oversee the housing management systems for the Hyde Group, ensuring they are up-to-date, secure, and properly integrated.
• Proactively monitor and maintain the housing applications to minimize downtime and disruptions, troubleshooting technical issues as needed.
• Develop solutions for resolving complex service issues and propose them for review by senior management.
• Collaborate with colleagues in the Technology team to plan and execute system upgrades and implementations, ensuring minimal disruption.
• Ensure confidentiality, integrity, and availability of housing-related data by implementing robust security measures and compliance with data protection regulations.
• Liaise with key stakeholders, including staff, management, and external vendors, providing technical support and addressing system-related enquiries.

Skills and Experience Required

• Strong people management skills
• Stakeholder management experience
• Supplier performance management skills
• Project planning skills
• Experience implementing applications or business systems
• Experience working with a housing management system (beneficial)

Benefits

• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package
• Volunteering days

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds, and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.