Great Opportunity to join Global Market Leader looking for a dynamic IT Support Professional to join them in their City Offices on an itial 6 Month Contract. The role will be a mix of desktop and remote support as well as working on roll out projects

Role - IT Support Analyst aka Desktop Support Analyst, 1st / 2nd Line Support, IT Support Engineer, IT Engineer etc

Location - London, City and Office based

Rate c. 150 - 200 a day

Role responsibilities

The role would also be responsible for installing/maintaining office (O365) technologies for our end users, this includes supporting Outlook, Teams, the office suite, remote connectivity, VPN, building laptops/desktops, setting up end user equipment, printers, A/V conference setups, and any other support requirements. 
This role would be responsible for the timely and effective management and prioritization of tickets assigned to them.
Required to work onsite at the London office.
Required to work with users when on site, and to also support them remotely when they are working from home.
The ideal candidate would be dynamic, motivated, and able to perform independently as well as work in partnership with other teams. 

Desired skills

Excellent written and verbal communication
A degree relevant to the position itself, ideally: Computer Science, a related technical field, or equivalent practical experience.
At least 5 years supporting a global Windows desktop environment, advanced troubleshooting, and problem-solving skills.
Demonstrated knowledge and ability in all aspects of a Windows workstation environment (Windows 10/11, O365, Azure Active Directory, Teams/Zoom, Intune and modern desktop management, Autopilot, mobile management, Device as a Service, WiFi, VPN, collaboration and conferencing solutions, Virtual Desktop Infrastructure (VDI), user persona or profiles, asset management via CMDB/AD).Interested? Please send your cv for a swift response!