We currently have an exciting opportunity for a technician to join a leading local client, based in Stoke on Trent. The successful candidate will apply their knowledge and expertise in an IT Systems Platform Team role. The role will require excellent communication and planning skills with the ability to understand technical requirements quickly to assist and advise key stakeholders within the company. The position also provides an opportunity to work in a fast-growing IT and data management company, that encourages personal development and independent thinking.

What will you do?

• Manage and continually improve the Microsoft Windows server environment
• Ensure security and efficiency of IT infrastructure
• Monitor system performance and troubleshoot issues
• Maintain, secure and upgrade services
• Provide an escalation point for areas of responsibility.
• Participate in projects to design, configure, and transition new services into operational status
• Delivering a high standard of customer service to colleagues across the business
• Balance and co-ordinate workload efficiently based on existing Organisational Level Agreements.
• Management of backup services and safeguarding data
• Maintaining SQL Application Servers (patching, installing, configuring only) in alignment with DBA teams.
• Maintaining IIS (patching, installing, configuring) in alignment with development teams.
• Office 365 administration
• Track emerging technologies and implement them in the organization

About You

What will you need?

• Microsoft server administration
  • Directory services
  • Group policy
  • IIS
  • Security hardening
  • Patching (WSUS/SCCM)
• Microsoft SQL
• Backup services
• Ability to solve problems under pressure
• Ability to manage multiple work streams
• Automation methods and PowerShell
• Understanding and applying IT Security best practices