IT Helpdesk Support Advisor
Posted a week ago by Quality Personnel
Summer project
29th of April – 28th of July
Quality personnel are currently looking for a professional, customer service driven helpdesk support agent to join one of our clients for a summer project.
This person would need a mix of technical knowledge and the ability to communicate with users of all differently abilities who are remote working. This person needs to be very customer focussed and would need a calming and patient manner.
The Shifts
Five-day rota across 7 Days. One of these days will be either Saturday or Sunday every week. The shifts pattern varies slightly each week.
Weekday shift one - The earliest start would be 08 00 and the latest finish would be 17 00 (you will be required to work a shift within these hours)
Weekday shift two - The earliest start would be 11 30 and the latest finish would be 21 00 (you will be required to work a shift within these hours)
Weekend – The earliest start 09 00 and latest finish is 16 30
The successful candidate
- Excellent communication and note taking skills.
- A great technical knowledge and the ability to ask the right questions to diagnose issues.
- Great accuracy, patient and methodical.
- Great team player and the ability to remain calm under pressure.
- To show a methodical and accurate approach to gathering facts, evidence and make conclusions.
Quality Personnel acting as an Employment Agency & Business (rated as one of the top 3 Agencies in Milton Keynes for the 4th year running!).
Please note due to volume of applications you will only be contacted if we are progressing your application.
- Type:
- Contract
- Contract Length:
- N/A
- Contact Name:
- Login or register to view
- Job Reference:
- 88724
- Job ID:
- 221292365
Remember: You should never send cash or cheques to a prospective employer, or provide any financial information. Please get in touch if you see any roles asking for payments or financial details from you. For more information, visit jobsaware.co.uk.