Our client is a leading management software company based in outskirts of Plymouth. An exciting opportunity has arisen within the Apps & Infrastructure team for an IT Technician to join a dynamic experienced team.

As an IT Technician you will:

·Respond to day to day technical issues for our internal staff and external customers.

·Complete preventative maintenance tasks.

·Maintain and Upgrade Equipment

·Prioritise workloads to maintain service levels.

·Be a driving force of our compliance requirements, GDPR, ISO 27001, Cyber Essentials Plus and other relevant regulatory standards.

·Support strategic planning of IT provision in the organisation.

·Liaise with other departments to deliver technology projects. Maintain critical automated data processing tasks.

·Support operational performance and stability of the environments.

·Maintain and support operational stability because of change introduced through assigned projects.

·Deliver quality and efficient infrastructure solutions that work to for the business requirements against industry standards.

·Execute complex SQL statements to manage backend tasks and investigate data issues/queries.

·Be familiar in Hybrid and Cloud based business networks and have a genuine interest for technological innovation.

About You:

·We are looking for an IT Technician who has the following attributes.

·Experience of device configuration

·Experience of working within flexible IT environments

·Knowledge of Active Directory

·Knowledge of Microsoft SQL Server

·Knowledge of Windows and Windows Server.

·Knowledge of backup best practices

·Knowledge using PowerShell.

·Knowledge in Cyber security technologies and best practice

·Calm under pressure.

·Excellent time keeping.

·Strong analytical and problem-solving abilities to investigate and respond to security incidents effectively.

·Excellent verbal and written communication skills to effectively interact with stakeholders at all levels of the organisation.

·Familiarity with monitoring tools such as PRTG

·Knowledge of Microsoft Office 365

·Be familiar in Hybrid and Cloud based business networks and have a genuine interest for technological innovation.

·Atlassian knowledge preferable

·The ability to work independently when required.

·A flexible, conscientious, and diligent attitude.

·Desirable: Bachelor’s degree in a related field or equivalent experience and knowledge

Other considerations:

We operate a first responder roster in Infrastructure to provide 24/7/365 support to respond to operational & environmental service requirements. This post maybe part of an on-call rolling roster & the post holder would be required to participate in an on call rolling roster within the departmental Team.

Working in a highly diverse, fast paced, experienced team, collaborative working is important to us & as such we do require 5 days a week spent in the office at this stage, reviewable at later phases to a flexible hybrid approach of 3-4 days a week.

Full-time, Permanent

Monday- Friday 8 Hour Shift – 30 minutes Lunch

Salary: £25,000.00-£30,000.00 per year

Sick Pay

Company Pension

All offers are subject to satisfactory references and screening checks.

Recruitment will be 2 staged with telephone/ remote initial consultations, followed by face-to-face interview for those who demonstrate the necessary passion & skill sets required.

Benefits:

·Company bonus scheme

·Bereavement leave

·Casual dress

·Company events

·Company pension

·Cycle to work scheme.

·Discounted or free food

·Free parking

·On-site parking

·Sick pay

·Work from home/ hybrid

If you are an experienced IT Technician and are currently looking for a new challenge then please submit an up to date CV by using the ‘apply’ button below.

For an informal chat please call TQR Plymouth office and ask for Laura. Many thanks for your interest.