This is a fantastic opportunity to play a major role in a rapidly growing Edtech company. Working closely with both founder and co-founder, you will be encouraged to enhance and grow your skills through development, testing and delivering quality software support. 

Using our bespoke platform, you will be working alongside our Chief Product Officer and Customer Success Manager to understand the platform and how it is used in context,  to help build and quality assure new tools, bug fixes and create tracking solutions for exam boards and for new areas for development. You will support teachers with all aspects of tracking, reporting, and analysis to ensure that the benefits our software brings is not only communicated but most importantly experienced. 

• Report to Chief Product Officer (CPO)
• Building data and assessment tracking systems for any educational courses
• Working with our educational consultants to build bespoke tracking systems
• Develop and implement projects that improve the user experience
• Liaise with web-developers on developments and updates and quality assure
• Resolve technical issues raised by our customers
• Provide support to customers with getting started and getting the most out of our website
• Lead in-house training and support for new developments
• Product development of our bespoke platform for assessment
• Use software such as Hubspot and Excel (training will be given)

Requirements

• Confident IT skills, with the ability and desire to learn new technological systems
• Ideally experience in Edtech (preferred not essential)

Benefits

• Mentoring from a leader with education and business experience
• Direct access to the companies founders
• Fantastic opportunity to experience a range of roles and build your skills and interest
• Career progression
• A role with real responsibility from the start
• After induction period, possibility to work from home for part of the week
• 1 Additional holiday added for every year served up to five years
• Working with a supportive, experienced team. We believe in execution here at Pupil Progress, working together to problem solve and achieve results.