So, you’re an IT enthusiast who loves to solves problems and help people?

As an IT Administrator at Cambridge Intelligence, you’ll provide support to colleagues and the office management for both hardware and software support, maintenance and set up. This is a great opportunity for someone who wants to learn and develop their career in a growing tech company. No day will be the same with new challenges, problems to solve and opportunities to learn.

What’s involved? 

You will sit within our Platform team and work closely with our IT and Security Manager to ensure that everyone can do their job effectively with all the equipment and software they need. You will provide reactive support to IT issues and work proactively to ensure equipment, tools and systems are set up and running well.

Requirements

Why you’ll be a good match for this role? 

An IT savvy problem solver who takes pride in helping people. You may be a support engineer currently and want to further develop your professional experience within this field or you have proven experience within IT support and want a new challenge or opportunity. Whilst this role will have a lot of support, the successful candidate will be inquisitive and independent in their approach to solving problems

You might also have experience of

• Systems administration 
• Software: Knowledge of Mac OS, SAAS products, Microsoft Office, Google apps and other productivity and application software
• Hardware: Hands on experience of setting up and fixing printers, network cabling, a range of computing equipment such as laptops, monitors and accessories.
• Appreciation of computer security, VoIP telephone systems, computer networking and Internet technology. 
• Security policies and procedures including developing and creating process documentation
• Mobile device management and device policy configuration

Who you’ll work with 

The whole business, this is a centralised role but you’ll be a key member of the Platform team working closely with our IT and Security Manager in collaboration with our Office Manager and CTO.

Opportunities to grow 

This is an amazing opportunity to grow and develop as the company grows. It will start with supporting the IT and Security Manager and be a hands-on role but with dedicated training you'll be able to take on more responsibility in time. There will be lots of new challenges to tackle as we grow and a new variety of tasks will present as you embark on the next stage of your career.

Four reasons to join us

1. Enormous opportunity to develop or further a career within IT
2. Work in a centralised role where each day will be different
3. Engage daily with a variety of people working in different roles to further the company's goals
4. Adapt and influence the way that IT is managed and delivered.

Benefits

We've created a great selection of perks including:

Hybrid working (You'll be in the office 3/4 days a week)

Pension - up to 6% employer contribution

Medical and Dental Insurance (BUPA)

10% discretionary bonus

25 days annual leave

5 days of professional development paid for by the company

Death in Service benefit

Flexible holiday benefits

Cycle scheme (fully funded by the company)

Be yourself

We want to build a fair, respectful and welcoming company, where everyone feels at home. That means taking a long-term approach to equality, diversity and inclusion – not treating it as a tickbox exercise.

With the help of our EDI group, we’re working to make every aspect of the business – including recruitment – fair, respectful and inclusive.