The role of Sector Head is accountable for the successful delivery of sector engagements (consulting engagements, scoped projects, and/or managed teams), and for the profitable growth of the sector within Version 1. The role comprises strategic market engagement, customer relationship management, delivery management and people development.

Like all leaders at Version 1, the role will fundamentally be required to deliver successful outcomes across the three sides of our Strategic Triangle:

• Strong Organisation: Commercial outcomes including growth of revenue, gross profit margin, accurate forecasting, and demand-planning, as well as excellent, strongly referenceable delivery to customers.
• Customer Success: Inspiring a customer outcome obsessed focus, and building long-term, strategic relationships with customers underpinned by demonstrable value add.
• Empowered People: Management of employees within your Sector.

Specific accountabilities include:

Pre Sales Leadership

• Engage with existing and prospective clients to understand their business needs and challenges ensuring Version 1’s services to deliver transformational outcomes is understood.
• Work hand in hand with the commercial leads to develop and execute pre-sales strategies and initiatives to build awareness of our services with customers and partners (Oracle) alike.
• Working with our subject matter experts, lead and oversee the creation of compelling proposals, bid responses, presentations, and demonstrations to showcase our expertise and solutions.
• Provide leadership, guidance and expertise during the pre-sales process to secure new business.

Customer Delivery

• Develop and maintain strong client relationships, serving as the senior point of contact for all engagement related matters.
• Deliver successful engagements through delegated responsibility of timeline, scope, budget, customer expectations and sub-sectors to Portfolio Directors, Delivery Principals or Delivery Managers. On-time, on-budget, quality engagement delivery is the explicit remit of this role.
• Champion our Core Values and support excellence in operations (reporting, controls, forecasting inputs and overall governance).
• Ensure a smooth, seamless transition to ASPIRE Managed Services engagements when required.
• Work with leaders across Version 1 to forecast demand and plan resourcing, including the careful onboarding and transition of consultants between engagements.
• High levels of customer satisfaction, measured quarterly by Net Promoter Score.
• Staff retention & engagement including coaching, mentoring and succession planning (measured quarterly).

Thought Leadership:

• Maintain and develop insight on challenges facing business leaders in Public Sector seeking to transform their Finance and HR organisations (e.g. Operational Efficiency, Scenario Modelling, Workforce Planning etc.)
• Stay up-to-date with industry trends, partner (Oracle) updates, and best practices.
• Share knowledge and insights with the team and clients through thought leadership content and presentations.

You will be a driven, creative, positive person, with whom our Core Values of ‘Drive’, ‘Personal Commitment’ and ‘Excellence’ resonate. You will be a self-starter who rolls their sleeves up and can be trusted to work autonomously. You will believe in fostering a values-based culture aligned with our ‘Honesty & Integrity’ and ‘No Ego’ Core Values. You will know and agree that we must put the ‘Customer First’ to build a trusted brand which reflects our values.

Given the customer, partner and team facing elements of this role, regular travel in the UK & Ireland and occasional travel to US & India should be expected.