We are seeking an Implementation Consultant to join our UK-based Housing team to embark on an exciting journey specializing in NEC Housing IT Repairs or Asset Management systems for the not-for-profit social housing sector

MAIN RESPONSIBILITIES:

• Offer expert guidance in implementing NEC Housing systems, with a focus on how the system is configured and built.
• Provide excellent advice to current customers using NEC Housing
• Ensure that when we give advice or training, our customers are happy and give positive feedback consistently.
• Ensure that our customers are satisfied with our product and promptly communicate any issues to our internal teams.
• Create and maintain training courses and solution design manuals for both customers and internal teams.
• Stay up-to-date with the latest developments in all aspects of Social Housing Management.
• Be flexible and available for travel throughout the UK to visit both customer and company sites when required.