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  2. L1 Analyst/Help Desk Support

    Posted 31/05/2024 by Collabera Digital

    Location:
    Watford, Hertfordshire (9 miles)
    Job Type:
    Contract

    Work as part of the 11x7 Shift system on the IT Service Desk. Receives and handles requests for service, following agreed procedures. 1st line support: troubleshooting of IT related problems. Promptly allocates calls as appropriate. Logs incidents and service requests and … more

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