Service Desk Manager
Posted 5 days ago by Context Recruitment
- Salary:
- £50,000 - £60,000/annum plus excellent benefits
- Location:
- City of London, London
- Job Type:
- Permanent
Provide data and reporting of KPI's and SLA's and trends to IT department and others, as needed. Drive root cause analysis and help develop strategies for improvement. Work towards making the Service Desk overarch the IT processes and service delivery channel for the IT as a whole … more