Customer Services jobs in Shotton Colliery, County Durham

Key Activities and Responsibilities • Lead the customer service team to deliver exceptional service....

Monitor service KPIs, customer satisfaction metrics, and feedback channels to identify improvement opportunities. Collaborate closely with sales, production, finance, and suppliers to provide seamless end-to-end customer service....

Looking for a Customer Success role where you can genuinely make an impact?...

Delivering outstanding customer service at all times. Working with your team to drive results and share new ideas. Successful Applicant: Previous experience in sales or customer service (preferred but not essential)....

Provide excellent customer service to internal and external users. CANDIDATE REQUIREMENTS Strong problem‑solving and diagnostic skills. Clear communication skills...

Solid technical understanding with strong documentation skills A methodical, logical approach to problem solving Experience driving continuous improvement initiatives Ability to work independently and under pressure Strong customer service...

Provide high levels of customer service and ensure the company is always represented professionally....

For over 15 years, we have helped organisations improve productivity, security and business performance through reliable technology and exceptional customer service....

The Role: You will take full responsibility for the day-to-day management of transport operations, ensuring legal compliance, operational efficiency, and outstanding customer service across the business....

The successful candidate will work closely with internal design teams, customers, and service engineers to improve product reliability, enhance serviceability, and ensure an exceptional customer support experience....

Collaboration: Coordinate with internal teams, including social media, marketing and customer support, to ensure a seamless customer journey and alignment of strategies....

Quality Assurance / Customer Care Manager Our client is a well-established and highly regarded organisation within the residential development sector. They are seeking an experienced Quality Assurance / Customer Care Manager to join their team....

KPIs Support purchasing with precise forecasting and demand planning across all product streams Drive issue tracking and ensure fast, effective resolution with clear ownership Provide operational backup to the Customer Support...

Job Title: IT Support Location: Gateshead, Tyne and Wear Contract Type: Permanent / Full Time Salary: £27,000 - £28,000 per annum, depending on experience Are you an approachable,...

Handling transactions, returns, and customer escalations with confidence and care, ensuring every customer leaves satisfied. Taking ownership of store presentation, compliance, and cleanliness, ensuring everything’s running smoothly behind the scenes....

The Company Our client is a market leading Engineering company. To help maintain and grow their client base they are recruiting for a Technical Account Manager. The Role You will manage customer projects from cradle to grave....

Business Development Manager IT Managed Service Provider £30,000 - £40,000 DOE + solid comms structure Plus uncapped commission & benefits Location: Hybrid working The opportunity: This is a great opportunity...

Can demonstrate success in improved service delivery and customer satisfaction. Why join us? As the UK's leading grounds maintenance and landscape creation provider, no two projects are ever the same - and neither are our people....

We’re partnering with a fast-growing, award-winning, technically-led business that is transforming how organisations across the UK manage their utility services. With a strong focus on sustainability, innovation, and simplifying the customer experience, this company offers...

Senior Service Desk Engineer – 2nd Line Salary: Up to £35,000 per annum Location: South Tyneside My client, based in South Tyneside, is My client is a rapidly growing IT business, who provide...