Customer Services jobs in East Grinstead, West Sussex

We are looking for an experienced and commercially aware Project & Customer Service Manager to join a busy Service & Support Solutions team....

Extensive experience creating beautiful and insightful data visualisations using Tableau, Power BI or other similar platforms Good Communication, both verbal and visual and an excellent customer service attitude A willingness for professional growth and independently assimilating...

Strong organisational skills, with a high level of attention to detail Confidence in communicating effectively with a range of stakeholders A structured, methodical approach to work with a strong focus on customer service...

As a Account Executive / Client Support Specialist, you will be the heartbeat of our customer relationships....

Delivering excellent customer service at every interaction. Working closely with experienced engineers and learning on the job. 🌟 What they’re looking for: Strong communication and customer service skills....

Requirements: Previous Helpdesk / 1st Line Support experience desirable but not essential Basic networking knowledge, including routers, switches, firewalls, VoIP, LAN/WAN Strong written and verbal communication skills Confident telephone manner and customer service...

* Deliver a range of administrative and/or customer services in support of existing systems or processes to agreed standards, to maximise service quality and continuity....

Provide great customer service. Handover of projects to the helpdesk following project completion and customer satisfaction. Providing support documentation and/or training if required, enabling the desk to support the new system professionally....

Leading and developing a team of Service Advisors Acting as the main point of contact for customer care and escalations Handling and resolving customer complaints professionally Driving NPS scores and customer satisfaction KPIs Reporting performance...

This is a varied role that combines customer support, product ownership, business analysis, quality assurance, and technical delivery....

, and performance-related issues • Produce and maintain network documentation, schematics, configuration records, and support guides • Support network integrity, resilience, and cyber security across operational environments • Collaborate with engineering, IT, infrastructure, and customer......

We are delighted be partnered with our very established and successful motor industry based client as they seek to recruit a full time permanent Assistant Service Manager to join their experienced and friendly team. This is a very rare opportunity and is only available due to a forthcoming......

Coach high performers while proactively managing underperformance Implement scalable operational structures, governance, and processes Act as a senior technical and commercial authority within strategic sales opportunities Support complex customer...

Key responsibilities Lead the strategic delivery of IT & Digital services, ensuring they are measurable, customer-focused, and aligned to organisational priorities....

IT Managed Services Sales Executive Hours: 08:30 – 17:30, Monday to Friday Holiday: 25 days increasing to 30 days with service Location: UK South, Horsham Office, RH13 5AD. Ready to...

You'll work closely with the Service Delivery Manager and IT teams, using service data and customer insight to spot what's working well and where things can be better....

You will be managing a team of Technicians, Workshop Controllers, Warranty Administrators and Service Advisors, ensuring all staff have a development and training schedule and that they are all trained on service and customer facing systems to a competent level....

Assist with monthly reporting and FM initiatives Promote the One Team ethos across service lines Lead health & safety ownership, reviews, huddles, and audits Enhance service delivery through cross‑functional teamwork Build a proactive, customer‑focused hard services...

You will act as a key escalation point while also leading, mentoring, and developing a team of engineers—ensuring service levels, customer satisfaction, and operational efficiency are consistently delivered....

Key Responsibilities: Support the Service Manager in overseeing daily operations Motivate and guide the Service Advisor team Maintain high levels of customer satisfaction Help drive department performance and profitability Handle escalated customer queries...