Client Services jobs in Scotland

You'll deliver outstanding customer service across phone, chat, and email, ensuring every interaction is handled with professionalism and care....

Ensure the Team are appropriately equipped to deliver exceptional customer service, through a robust education, training and upskilling plan....

* JOB DETAILS We are looking for a MOD Strategic Service Coordinator to support high-priority client accounts, ensuring service performance stays on track and SLA and KPI targets are consistently met....

This role ensures that all technology infrastructure, systems, and applications supporting our cybersecurity delivery teams, client services, and internal operations are maintained at the highest level of availability, security, and performance....

This is an excellent opportunity for someone with strong infrastructure and networking knowledge who enjoys problem-solving, continuous learning and delivering excellent customer support in a fast-paced environment....

Strong customer service skills with a professional and confident telephone and email manner. Highly organised with strong attention to detail and follow-up. Good IT literacy, including data entry, CAFM systems, and Microsoft Office....

Comfortable handling a high volume of calls and job requests Ability to prioritise and manage multiple tasks in a fast-paced environment Good IT literacy and experience with job management systems (e.g., Job Logic or similar) Excellent communication and customer service...

, client services, or consultative sales within SaaS or technology environments Strong commercial acumen with a proven ability to drive retention and expansion revenue Experience building trusted relationships with both marketing and technology stakeholders Excellent written, verbal,......

Good national or large client links FM / Telecoms / Power / Drainage / Water / EV etc advantageous Previous experience within business development, sales or large frameworks Our commitment to Equal Opportunities......

Working closely with your team to maintain high service standards Attending training and staying up to date with technical developments What We’re Looking For: Strong communication and customer service...

This is a critical role responsible for overseeing both reactive and planned maintenance works, ensuring efficient allocation of engineering resources while maintaining high standards of customer service and compliance....

Our Oil & Gas Operator client is currently recruiting for the position of IT Risk Advisor based in Aberdeen 3/2 hybrid working Onsite Car Parking 38 days per annum paid holiday Role overview An IT Risk Assessment advisor that specialises in Technical Security Architecture...

The successful candidate will be confident designing, delivering, and securing resilient enterprise and hybrid network services. Our client...

Team Leaders will effectively lead and manage the seniors and CSRs to ensure the highest level of customer care and satisfaction at all times....

The postholder will provide visible, decisive leadership, maintain absolute control of operational detail, and continuously evolve the service to meet changing client and customer expectations....

Support requests will come through via phone, email, and ticketing systems, and you will be expected to manage and prioritise your workload effectively while delivering a high level of customer service....

Business Development Manager Company Overview Redsquid is a dynamic and customer-focused technology provider, delivering innovative IT, cyber security and communications solutions to businesses across the UK. With consistent year-on-year growth, Redsquid...

BUSINESS DEVELOPMENT MANAGER – HVAC Excellent Basic Salary + Uncapped Commission Company Car / Car Allowance North Lanarkshire Are you an HVAC sales professional with a strong network of contacts and a proven track record of winning new business?...

Job Description An entry-level support role within the Technical Services team, working under the guidance of the Senior Technical Services Officer. The successful candidate will receive comprehensive training in creating classifications, extended field of application reports and hardware......

2nd / 3rd Line IT Support Technician Location: Office based in Coatbridge, ML5 4EY. Occasional site visits when required, Salary: £32,000-£36,000 per annum depending on experience Contract...